Choosing a Rug Care Specialist isn’t Easy – An owners guide

Dear Rug Owner,

Chances are, at some time you have had a rug ruined (or a friend has) by someone who claimed to know how to clean oriental rugs.

Many people own rugs that they “love” either because the rug has been in their family for generations and has great sentimental value……or because they spent a great deal of time finding the perfect piece to compliment their home.

A handmade rug is a piece that a weaver spent months, or even years, to weave. Crafting their design one hand tied knot at a time. And now that piece of art is in your home, and you want to take care of it. The problem is….you aren’t sure exactly how to take care of it so that it stays clean, looks great, and lasts for many years to come.

Many companies, including rug galleries, dry cleaners and on-site carpet cleaners claim to be Oriental rug cleaning “Experts.” The fact is that there are only a handful of companies in the country who specialise exclusively in the safe and proper care of rugs. This guide has been written to help you identify those true “rug specialists” and to take the fear out of having your rugs cleaned.

In this fact-filled Rug Care Guide, you’ll discover how to avoid five common rug cleaning rip-offs. Seven mistakes to avoid when choosing a rug specialist and four steps to fresh, clean, healthy rugs. You’ll also learn rug care tips for you to use safely on your rugs.

Nightmare stories about rugs being ruined by ill-equipped, uninsured, and untrained cleaners are a fear shared by all rug owners. We’ve written this Guide to give you a better understanding of rug cleaning and how to properly care for your rugs. In addition, it should help you to find the right professional when you need one.

If after reading this, you have any questions about rug cleaning and care, you’re welcome to call us on 0800 69 50 777. We’ve dedicated our business to educating rug owners and we’ll be happy to help you in any way we can.

Yours Sincerely,

Ann and Richard Pruce

Classic Rug Care

To get your copy of The Owners Guide, please call
0800 69 50 777

100% No-Risk Guarantee

We want you to be super-pleased – in fact, absolutely delighted – with every Oriental rug cleaning job we do.  So every job comes with our iron-clad, risk-free guarantee.  What does this mean?  Simply this:  if you aren’t happy with our work, we’ll re-clean your rug for free.  And if you still aren’t pleased, you pay nothing.  Not one penny.  Many companies don’t guarantee their work – but we feel nothing is more important than your complete and total satisfaction.  We stand behind every job 100%.  If you ever have any questions or concerns about our work, please call us right away.

— Services Available —

Rug Cleaning

Full-immersion Wet Wash – This is the recommended method for cleaning natural fibre rugs.

Moth & Carpet Beetle Repellant Rinse (odourless)

We use the product used and recommended by Textile Museums

Foxi Superplus Rug Underlay (see Foxi page)

Microseal Permanent fabric protection

Professional spot and stain removers for you to purchase that are

Safe * Non-Toxic * Non-Resoiling * With No Bleaching Agents

Rug Repairs 

End, Side and Field Repair of rugs

Fringe Replacement on rugs

Cosmetic Dyeing & Embroidery Stitching of Worn Areas of your rug



Bons Farm,
Stapleford Abbotts, Essex 

Call Free : 0800 69 50 777

Feel free to email us at

“We are very pleased with your service.  Our rug, which was stained and grubby after several years of use, came back as new-fresh, clean and soft.  We were also grateful for the collection and delivery which ensured careful treatment.”

Mrs Harris – Forest Hill, London.

For many other Testimonials about the services offered by Classic Rug Care please go to our Testimonials Page