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COVIID Secure Working

We are now operating on a restricted basis after reviewing and modifying our working practices and cleaning procedures to ensure social distancing will be maintained at all times and the risk of infection is minimised as far as possible, including quarantining rugs after collection for 72 hours.

Because of the Lockdown there is an extended turnaround for cleaning rugs to approximately 18-21 days, however, repairs and some specialist treatments may take longer. While we accept that this is not ideal, I’m sure you will appreciate that everyone’s Health & Safety is of paramount importance. As Government and Industry guidelines change, we will make all necessary adjustments.

We have always been totally committed to the safety of our whole community, and during Lockdown, we have undergone extensive retraining including Health and Safety, Covid secure working practices, Textile Pests and Infection Control.

As a result of the Corona Virus Pandemic, we have reviewed and modified our working practices and our cleaning procedures to ensure social distancing is maintained at all times and the risks of infection are minimised as far as possible.

Our new system will result in an extended turnaround for cleaning rugs to approximately 18-21 days (currently), however, repairs and some specialist treatments may take longer. While we accept that this is not ideal, I am sure you will appreciate that everyone’s health & wellbeing is of paramount importance. As Government and Industry guidelines change, we will make all necessary adjustments to our protocols.

Rugs will now be collected and delivered by our technician(s) wearing the necessary PPE. They will be collected and sealed in plastic and the package will be sprayed with a Log 6 Disinfectant before being put into quarantine for 72hours (minimum).

We use Envirosafe, a brand new product and one of the only verified Log 6 virucides available, that is safe to use on textiles; it has undergone and passed extensive, independent laboratory testing to EN 14476:2013 + A2:2019 Annexe A*. This product is effective against all enveloped viruses including all coronaviruses and SARS-CoV-2. It is made in the UK by Alltec Network Ltd, a great family firm based in Cambridgeshire.

4 images of rugs being cleaned and repaired